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		Services marketing Valarie A Zeithaml integrating customer focus across the firm / by Zeithaml, Valarie A [Author] \| Bitner, Mary Jo [Author]. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston McGraw-Hill/Irwin 2003Online access: Click here to access online \| Click here to access online Availability: No items available. Log in to add tags Add to cart (remove)
		Services marketing Valarie A Zeithaml integrating customer focus across the firm by Zeithaml, Valarie A [Author] \| Bitner, Mary Jo [Author]. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston McGraw-Hill/Irwin 2003Online access: Click here to access online \| Click here to access online Availability: No items available. Log in to add tags Add to cart (remove)
		Services Marketing: Intergrating Customer Focus Across the Firm Valarie A Zeithaml and Mary Jo Bitner by Zeithaml, Valarie A \| Bitner, Mary Jo [Author]. Edition: 2nd edMaterial type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: Bombay Tata McGraw-Hill Publishing Company ltd 2000Availability: Items available for loan: Bangalore University Library (6) Call number: 658.8 ZEI B, ... Place hold Log in to add tags Add to cart (remove)
		Managing service firms [electronic resource] : the power of managerial marketing / Per Sk�al�en. by Sk�al�en, Per. Series: Routledge interpretive marketing research series ; 11.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : Routledge, 2010Online access: Click here to view Availability: Items available for loan: Bangalore University Library (1) . Place hold Log in to add tags Add to cart (remove)
		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Publication details: Chennai : McGraw Hill Education (India) Pvt. Ltd., 2018Availability: Items available for loan: Bangalore University Library (2) Call number: 658.8 ZEI, ... Place hold Log in to add tags Add to cart (remove)

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