Services Marketing: Intergrating Customer Focus Across the Firm Valarie A Zeithaml and Mary Jo Bitner
Material type:
TextLanguage: ENG Publication details: Bombay Tata McGraw-Hill Publishing Company ltd 2000Edition: 2nd edDescription: xii,619pISBN: 0072312211Subject(s): Services Marketing | Service Industries-Marketing | Customer ServicesDDC classification: 658.8
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Bangalore University Library DL | 658.8 ZEI B (Browse shelf (Opens below)) | Available | 293131 | |
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Bangalore University Library DL | 658.8 ZEI B (Browse shelf (Opens below)) | Available | 289077 | |
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Bangalore University Library DL | 658.8 ZEI B (Browse shelf (Opens below)) | Available | 289080 | |
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Bangalore University Library DL | 658.8 ZEI B (Browse shelf (Opens below)) | Available | 289078 | |
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Bangalore University Library DL | 658.8 ZEI B (Browse shelf (Opens below)) | Available | 289081 |
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