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		High tech, high touch Lynn. Jurewicz library customer service through technology by Jurewicz, Lynn [Author] \| Cutler, Todd. Material type: Text Language: English Publication details: Chicago American Library Association 2003Online access: Click here to access online Availability: Items available for loan: Bangalore University Library (2) Call number: 025.524 JUR C, ... Place hold Log in to add tags Add to cart (remove)
		Services marketing Valarie A Zeithaml integrating customer focus across the firm / by Zeithaml, Valarie A [Author] \| Bitner, Mary Jo [Author]. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston McGraw-Hill/Irwin 2003Online access: Click here to access online \| Click here to access online Availability: No items available. Log in to add tags Add to cart (remove)
		Services marketing Valarie A Zeithaml integrating customer focus across the firm by Zeithaml, Valarie A [Author] \| Bitner, Mary Jo [Author]. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston McGraw-Hill/Irwin 2003Online access: Click here to access online \| Click here to access online Availability: No items available. Log in to add tags Add to cart (remove)
		Services marketing Valarie A. Zeithaml, Mary Jo Bitner. integrating customer focus across the firm by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston McGraw-Hill/Irwin 2005Online access: Click here to access online Availability: Items available for loan: Bangalore University Library (2) Call number: 658.71 ZEI B, ... Place hold Log in to add tags Add to cart (remove)
		Supply chain management Sunil Chopra strategy, planning, and operation by Chopra, Sunil, 1960 [Author] \| Meindl, Peter, 1970. Material type: Text Language: English Publication details: Upper Saddle River, N.J. Prentice Hall c2007Availability: Items available for loan: Bangalore University Library (1) Call number: 658.7 CHO. Place hold Log in to add tags Add to cart (remove)
		The quality library Sara Laughlin a guide to staff-driven improvement, better efficiency, and happier customers by Laughlin, Sara, 1949 [Author] \| Wilson, Ray W. Material type: Text Language: English Publication details: Chicago American Library Association 2008Online access: Click here to access online Availability: Items available for loan: Bangalore University Library (1) Call number: 025.1 LAU W. Place hold Log in to add tags Add to cart (remove)
		Services Marketing: Intergrating Customer Focus Across the Firm Valarie A Zeithaml and Mary Jo Bitner by Zeithaml, Valarie A \| Bitner, Mary Jo [Author]. Edition: 2nd edMaterial type: Text; Format: print ; Literary form: Not fiction Language: ENG Publication details: Bombay Tata McGraw-Hill Publishing Company ltd 2000Availability: Items available for loan: Bangalore University Library (6) Call number: 658.8 ZEI B, ... Place hold Log in to add tags Add to cart (remove)
		The influence of national culture on customers' cross-buying intentions in Asian banking services [electronic resource] : evidence from Korea and Taiwan / Jung Kee Hong and You-il Lee. by Lee, You-Il \| Hong, Jung Kee. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: London : Routledge, 2014Online access: Click here to view Availability: Items available for loan: Bangalore University Library (1) . Place hold Log in to add tags Add to cart (remove)
		Banking services and the consumer [electronic resource] : a report / by the National Consumer Council. by National Consumer Council. Series: Routledge library editions. Banking & finance ; v. 37Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Abingdon, Oxon : Routledge, 2012Online access: Click here to view Availability: Items available for loan: Bangalore University Library (1) . Place hold Log in to add tags Add to cart (remove)
		Multicultural perspectives in customer behaviour [electronic resource] / edited by Maria G. Piacentini and Charles C. Cui. by Piacentini, Maria G \| Cui, Charles C. Series: Key issues in marketing managementMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 2012Online access: Click here to view Availability: Items available for loan: Bangalore University Library (1) . Place hold Log in to add tags Add to cart (remove)
		Brand India : a global destination by Patil, Dattajirao Y [editor] \| Sharma, J. C [editor] \| Shukla, Manisha Dubey [editor] \| Shinde, Govind P [editor] \| Patil, Vaisali [editor]. Publication details: Mumbai : Himalaya Publishing House, 2012Availability: Items available for loan: Bangalore University Library (1) Call number: 658.827 095 4 PAT. Place hold Log in to add tags Add to cart (remove)
		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Publication details: Chennai : McGraw Hill Education (India) Pvt. Ltd., 2018Availability: Items available for loan: Bangalore University Library (2) Call number: 658.8 ZEI, ... Place hold Log in to add tags Add to cart (remove)

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