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Services Marketing : Integrating Customer focus across the firm by Zeithaml, Vararie A | Bitner, Mary Jo | gremler, Dwayne D. Edition: 5th ed.Material type:  Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston: McGrawHill, 2009Availability: Items available for loan: Bangalore University Library (2) Call number: 658.8 ZEI, ...
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Services Marketing : Integrating customer focus across the frim by Zeithamal, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | Pandit, Ajay. Edition: 5th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi : McGraw Hill Education (India) pvt.ltd., 2013Availability: Items available for loan: University Law College (1) Call number: 658.8.
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Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A | Gremler, Dwayne D | Bitner, Mary Jo | Pandit, Ajay. Edition: 6th ed. Publication details: New York : Mcgraw Hill Education, 2013Availability: Items available for loan: Bangalore University Library (2) Call number: 658.8 ZEI, ...
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