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Services Marketing : Integrating Customer focus across the firm by Zeithaml, Vararie A | Bitner, Mary Jo | gremler, Dwayne D. Edition: 5th ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston: McGrawHill, 2009Availability: Items available for loan: Bangalore University Library (2) Call number: 658.8 ZEI, ...
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Producation and operation management by Sharma Anan. Edition: 1st ed. Publication details: New Delhi : Himalaya Publishing House Pvt. Ltd., 2014Availability: Items available for loan: Bangalore University Library (2) Call number: 658.5 SHA, ...
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Production and operations management by Sharma, Anand. Publication details: Mumbai : Himalaya publishing house, 2014Availability: Items available for loan: Bangalore University Library (3) Call number: 658.5 SHA, ...
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Services marketing and management by Balasubramaniam, k | Balasubramaniam, Saroja. Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi S Chand & Company Ltd 2002Availability: Items available for loan: University Visvesvarayya College of Engineering (1) Call number: 658.8 BAL.B.
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