Customer relationship management : getting it right !

By: Kincaid, Judith WPublication details: Noida : Pearson, 2006Description: xxvii, 480 p, ; 22 * 24 cmISBN: 9788177581348Subject(s): Commerce | Customer offer | Customer privacy | MarketingDDC classification: 658.812
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Item type Current library Collection Call number Status Date due Barcode
Books Books Bangalore University Library
Stack ML 		Commerce 658.812 KIN (Browse shelf (Opens below)) Available 359405

It Includes bibliographical index

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