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The next library leadership Peter Hernon attributes of academic and public library directors

by Hernon, Peter [Author] | Powell, Ronald R [Author] | Young, Arthur P [Author].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Westport, Conn. Libraries Unlimited 2003Availability: Items available for loan: Bangalore University Library (1) Call number: 025.19'7092 HER.

Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries Peter Hernon

by Hernon, Peter [Author] | Hernon, Peter [Author] | Whitman, John R [Author].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: | Publication details: New Delhi Indiana Publishing House 2009Availability: No items available.

Delivering satisfaction and service quality Peter. Hernon a customer-based approach for libraries

by Hernon, Peter [Author] | Whitman, John R.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Chicago American Library Association 2009Availability: Items available for loan: Bangalore University Library (1) Call number: 025.5 HER.

Improving the quality of library services for students with disabilities

by Hernon, Peter | Calvert, Philip.

Edition: 1st Published. Publication details: London : Libraries unlimited a member of the greenwood publishing group, 2006Availability: Items available for loan: Bangalore University Library (1) Call number: 027.663 HER.

Improving the quality of library services for students with disabilities

by Hernon, Peter | Calvert, Philip.

Edition: 1st Published.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Libraries unlimited a member of the greenwood publishing group, 2006Availability: No items available.

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