Customer relationsship management . (Record no. 247610)

MARC details
000 -LEADER
fixed length control field 00665 a2200217 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200302b2012 ||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788182814158
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number BAN
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Bansal, Nisha
245 ## - TITLE STATEMENT
Title Customer relationsship management .
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Vrinda Publication Pvt. Ltd,
Place of publication, distribution, etc Delhi :
Date of publication, distribution, etc 2012.
300 ## - PHYSICAL DESCRIPTION
Extent xii, 286 p. ;
Dimensions 18 * 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc It includes index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Implementing customer relationsship management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Evolution of CRM
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Managing the customer service
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element The new spin on customer loyalty
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Chauhan, Preeti.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Koha item type Date last borrowed
          Commerce Bangalore University Library Bangalore University Library Stack ML 26/07/2018 58 160.00   658.812 BAN 365685 26/07/2018 200.00 Books  
          Commerce Bangalore University Library Bangalore University Library Stack ML 26/07/2018 58 160.00   658.812 BAN 365686 26/07/2018 200.00 Books  
          Commerce Bangalore University Library Bangalore University Library Reference 26/07/2018 58 160.00   658.812 BAN 365687 26/07/2018 200.00 Reference  
          Commerce Bangalore University Library Bangalore University Library Stack ML 26/07/2018 58 160.00 1 658.812 BAN 365684 28/03/2024 200.00 Books 28/02/2024

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