Service quality management in hospitality, tourism, and leisure Jay Kandampully

By: Kandampully,Jay [Author]Contributor(s): Kandampully, Jay | Mok, Connie | Sparks, Beverley AMaterial type: TextTextLanguage: English Publication details: New York Haworth Hospitality Press 2001Description: xvii, 339 p. ill. 22 cmISBN: 0789011417 (pbk. : alk. paperSubject(s): Hospitality industry -- Management | Tourism -- Management | Leisure industry -- ManagementDDC classification: 647.94 Online resources: Click here to access online
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Item type Current library Call number Status Date due Barcode
Books Books Bangalore University Library
CL 		647.94 KAN (Browse shelf (Opens below)) Available 317757

Includes bibliographical references and index.

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