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Chat reference Jana Ronan a guide to live virtual reference services

by Ronan, Jana [Author].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Westport, Conn. Libraries Unlimited 2003Availability: Items available for loan: Bangalore University Library (1) Call number: 025.5/24 RON.

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Reference and information services : an introduction

by Cassell, Kay Ann | Hiremath, Uma.

Edition: 1st ed. Publication details: Chicago : ALA Neal-Schuman, 2018Availability: Items available for loan: Bangalore University Library (1) Call number: 025.52 CAS.

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