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Services Marketing Integrating customer focus across the firm Valarie A. Zeithaml

by Zeithaml A. Valarie | Bitner Jo Mary.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Language: Publication details: New Delhi Tata McGraw hill education private ltd. 2011Availability: Items available for loan: Bangalore University Library (1) Call number: 658.8 ZEI.

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Service Marketing Integrating Customer Focus Across the Firm Valarie A Zeithaml

by Zeithaml, A Valarie | Mary Jo Bitner.

Edition: 6th ed,Material type: Text Text; Format: print ; Literary form: Not fiction Language: Publication details: New Delhi Mcgraw Hill Education (India) Pvt Ltd 2013Availability: Items available for loan: Bangalore University Library (4) Call number: 658.8 ZEI, ...

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