TY - BOOK AU - Shaw, Stephen TI - Airline marketing and management SN - 1840149221 (hbk. U1 - 387.7'4'0688 PY - 1999/// CY - Brookfield, Vt., USA PB - Ashgate KW - Aeronautics, Commercial KW - Marketing KW - Airlines N1 - Includes bibliographical references and index ER -