TY - GEN AU - Dorner, Daniel G. AU - Gorman, G. E. AU - Calvert, Philip J. TI - Information needs analysis: principles and practice in information organizations SN - 9781856044844 U1 - 025.5 PY - 2014/// CY - London PB - Facet Publishing KW - Library use studies KW - Needs assessment KW - Information services N1 - Its includes index and bibliography ER -