TY  - GEN
AU  - Cassell, Kay Ann 
AU  - Hiremath, Uma
TI  - Reference and information services : : an introduction
SN  - 9780838915684    
U1  - 025.52 
PY  - 2018///
CY  - Chicago
PB  - ALA Neal-Schuman
KW  - Reference services
KW  - Reference books
KW  - Electronic reference sources
KW  - Electronic reference services
N1  - "It includes appendix and index"
ER  -