TY  - GEN
AU  - Megaladevi , P
AU  - Thiyagu .R 
TI  - Total quality management : text, cases
SN  - 9789352736485
U1  - 658.562 
PY  - 2017///
CY  - Mumbai
PB  - Himalaya publishing house, 
KW  - Quality management
KW  - Terotechnology
KW  - Quality systems
KW  - Empowerment
ER  -