TY  - GEN
AU  - Panigrahy, D
AU  - Rath, B. B
TI  - Consumer relations and management: special reference to the banking sector
SN  - 9788182811362
U1  - 658.812 
PY  - 2009///
CY  - New Dehli
PB  - Vrinda Publications Pvt. Ltd
KW  - World banking
KW  - Indian banking
KW  - Marketing strategies
KW  - Consumer relations
N1  - It includes Bibliography and Index
ER  -