TY  - GEN
AU  - Kalkundrikar,  A.B
AU  - Kalkundrikar,  A.B
AU  - Kalkarni, R.R 
AU  - Alasandi, Bharat B 
AU  - Jog, Swatee 
TI  - Employee first, customer next
SN  - 9789350516607
U1  - 658.300 954  
PY  - 2012///.
CY  - Mumbai : 
PB  - Himalaya Publishing house, 
KW  - Employee
KW  - Customer
KW  - Talent management
KW  - Work-life
KW  - Knowledge management
KW  - Training
ER  -