TY  - BOOK
AU  - Pyo,Sungsoo
AU  - Pyo,Sungsoo
TI  - Benchmarks in hospitality and tourism
SN  - 0789019159 (pbk : alk. paper
U1  - 647.94 
PY  - 2001///
CY  - Binghamton, NY
PB  - Haworth Hospitality Press
KW  - Benchmarking (Management
KW  - Hospitality industry
KW  - Management
KW  - Tourism
N1  - "Has been co-published simultaneously as Journal of quality assurance in hospitality & tourism,  volume 2, numbers 3/4 2001."; Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/enhancements/fy0810/2002008190-d.html
ER  -