TY  - GEN
AU  - Ram, M
TI  - Library use and user research
SN  - 9789351115595
U1  - 020.0072 
PY  - 2015///
CY  - New Delhi
PB  - Random Publications
KW  - User services
KW  - Online databases
KW  - User research
KW  - Research in library and information
N1  - It Includes bibliographical references and index
ER  -