TY  - BOOK
AU  -  Zeithaml Valarie A.
TI  - Service Marketing : Integrating Customer Focus Across the Film
SN  - 9780070700994
U1  - 658.8 
PY  - 2011///
CY  - New Delhi
PB  - McGraw Hill Education (India) Pvt Ltd
KW  - Service Marketing
ER  -