TY  - BOOK
AU  - Tiwana,Amrit
AU  - Tiwana,Amrit
TI  - The Essential Guide to Knowledge Management: E-Business and CRM Applications
SN  - 8178083264
U1  - 658.403 8 
PY  - 2001///
CY  - Delhi
PB  - Pearson Education Asia Pte Ltd
KW  - Management,Knowledge
N1  - Includes Reference,Glassory
ER  -