The quality library Sara Laughlin a guide to staff-driven improvement, better efficiency, and happier customers
Material type:
TextLanguage: English Publication details: Chicago American Library Association 2008Description: xiv, 144 p. ill. 28 cmISBN: 8184082460Subject(s): Library administration -- United States | Total quality management -- United States | Library planning -- United States | Customer services -- United States | Library Administration -- methods | Total Quality Management | Library Services -- organization & administration | Program Evaluation | Consumer SatisfactionDDC classification: 025.1 Online resources: Click here to access online
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Reference
|
Bangalore University Library Reference | 025.1 LAU W (Browse shelf (Opens below)) | Available | 327867 |
Browsing Bangalore University Library shelves, Shelving location: Reference Close shelf browser (Hides shelf browser)
| No cover image available | No cover image available | |||||||
| 025.1 KIS Personnel Management in Libraries | 025.1 KIS Personnel Management in Libraries | 025.1 KRI Library Administration and Management | 025.1 LAU W The quality library | 025.1 MAS The practical library manager | 025.1 MAS Strategic management for today's libraries | 025.1 MIT Library administration |
Includes bibliographical references (p. 137-139) and index.
There are no comments on this title.