Services Marketing
Zeithaml, Valarie A
Services Marketing Valarie A Zeithaml and Mary Jo Bitner - - Singapore McGraw-Hill Book Co 1996 - xx,700p. - McGraw-Hill Series in Marketing .
0070782504
Marketing
658.8 / ZEI
Services Marketing Valarie A Zeithaml and Mary Jo Bitner - - Singapore McGraw-Hill Book Co 1996 - xx,700p. - McGraw-Hill Series in Marketing .
0070782504
Marketing
658.8 / ZEI